Operations Centre
NNT Operations Centre is a complete solution for IT Service Delivery working in harmony with ITIL™ best practises.
Developed to provide organisations with a turn-key solution to support the delivery of quality IT services, NNT Operations Centre comprises solutions for Network and Server Management, Change & Configuration Management, Asset & Inventory solutions, combined with a fully featured Help Desk solution.
A complete Service Management Solution in one
- ‘At a glance’ visibility of performance for your entire Infrastructure in real- time
- Fully featured network management system providing fault monitoring for all servers and network infrastructure.
- Web-based reports for any time period up to a year delivered via ‘self service interface for long-term capacity planning
- Automatic discovery of devices and network topology, with maps displayed graphically
- Performance & SLA metrics reported
- Alarm management
- Detailed graphical network diagrams created
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